Customer Review
I started to use this company Andrew Anthony project manger well he would never answer ur questions boutique how much is replacing the roof going to cost kept trying to upsell me to solar panels I was also trying to get out of him wat I was looking at out of pocket minus the insurance well then he said to not do my carport and put that money towards my house well then my carport wouldn’t be covered and wouldn’t be fixed so I called Superior Roofing they came out told me wat it would cost and how much after my deductible I’d b looking at great guy after that Andrew Anthony saw I took his sign out of my yard and superior had there sign here he called I was sleeping he came to my house 5pm roughly on the 4-27-23 banged on my door demaning answer’s that the insurance check and the job was his mind u no contract was ever signed with refused to leave my front property doing all thus towards my wife will I slept she had to call the baxter pd and fill a report b4 he left and the caused the pd to Cruz my area mire cut I was leaving for work as I work over nite I wouldn’t hire thus company too roof my dogs house let alone my home and carport I call the owner think his name was Tom but he gave his project manger excuses but he would talk to him given all this Andrew Anthony is lucky my wife didn’t wake my with the way he talked to her and refused to leave my property that will b the inky time Ridgeline Roofing will ever disrespect my wife ob my property when Andrew Anthony was unprofessional and wouldn’t answer questions tried to do different from wat I needed
– Chris C.
From Team Ridgeline:
Thank you for taking the time to share your experience with our company. We are truly sorry to hear that you were not satisfied with the service provided by our project manager, Andrew. At Ridgeline, we strive to provide our customers with the highest level of professionalism and integrity, and we are disappointed that we failed to meet your expectations.
Please know that we are not a company that employs pushy sales tactics, nor do we condone such behavior. Our primary focus is to provide our customers with accurate information and guidance to ensure that they are able to make informed decisions about their roofing needs.
We apologize if there was any miscommunication or misunderstanding that led to your negative experience.
We appreciate your feedback and have shared your concerns with our team. We take all feedback seriously and will work diligently to ensure that this type of behavior is not repeated in the future. Once again, we apologize for any inconvenience or frustration caused by our team member.
Thank you for bringing this to our attention, and we hope that you will consider giving us another opportunity to serve you in the future.
